Know Your Rights
Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.
Will the insurance company guarantee your work?
We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.
Who pays for repairs?
It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.
Do I have to accept the insurance company's appraisal of damage?
No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.
Do I have the right to a rental car?
If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.
If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.
Want more information on your rights? To make an appointment, call us at 763-784-8668 or make an appointment online!
Know Your Rights
What our clients say about us?
Reviews and comments from our satisfied customers
I've already previously written a review for this shop but they deserve another one. This shop is by far the most reliable shop I've ever taken a vehicle too. Dan the owner is so incredibly knowledgeable when it goes to cars. He knows everything inside and out! My brand new car starting having some ongoing problems and Dan and his crew have spent so much time trying to help diagnose an issue with my car. Dan went above and beyond and even reached out to other mechanics to see if they could help determine the problem. More than enough times Dan's Complete Auto has made repairs to my vehicle at very heavily discounted prices and he's even fixed small things for free. Believe me when I tell you that your vehicle is in the best hands when you bring it to this shop. Dan cares about his customers and will do anything it takes to get you back on the road. A million stars if I could for Dan's Complete Automotive!
Dan and his team did a FANTASTIC job fixing a rock chip in my brand new 2022 Toyota Rav4. Dan himself took a look at my car and gave a very reasonable estimate. The work was completed the next day and turned out better than expected!!! I will definitely recommend Dan's shop to anyone needing car service!!!!
Batteries, near Blaine, MNDan's Complete Automotive is the only shop my family trusts to take our vehicles to. Dan the owner is always incredibly friendly and has years of experience and is filled with knowledge in automotive. He has given me and my family a lot of advice and tips to help our vehicles in the future. He never pressures us to buy something we don't need or want they are always very efficient and always have quick turn around times with incredible prices. By far out of any shop I've taken my vehicles to, Dan's is the best in town and I highly recommend using them for their extremely high quality service!
I have all my vehicles repaired at Dan's automotive. From oil changes motor work and also had a supercharger put in my muscle car. Also had some work done in the body shop. Dan is a very knowledgeable and a great guy he has multiple Shops on one location. gives you a free loaner vehicle and his prices are great. I highly recommend having all your car repair needs done at Dan's.
Extremely happy with Dan's. They do a great job with our cars and I never feel they recommend repairs that aren't needed.
Have multiple cars repaired and a 60's era car restored by Dan and his team. I drive over 45 miles to bring cars to Dan shop. I have developed trust with Dan and his team, and will not hesitate to bring him additional business.